Inbound Information Center-2
Information centre is the hub for the company's information services and is also a marketing tool that will maximize our client’s image and satisfaction. Providing information services requires a smart call centre to ensure the best possible employee service. Service must be fast. The system must be stable. Employee management must be effective and there is a need to keep track of performance and timing.
ACD: automatic line distribution system
CRM: incoming customer database system
CVRU: voice recording system
Reporting: Reporting Services
CMS is confident to serve our clients beyond expectations and be a great partner to help develop your next Call Centre.
Call Now : 085 108 5588